Our help center is full of FAQs and tutorials. However, if you can't find your answer here and need help from our support team, feel free to create a ticket. You can submit a ticket from here in the help center by clicking "submit a request" in the upper right corner, or through the web widget in the Console.
Please provide us with the email address associated with your account (if different than the one you're emailing from) and a Machine (beginning with PS), Job (j), or Notebook ID(n) if applicable. Please do not include your Machine's IP address or name.