In some cases, we will ask you to tell us a little more about your use for Paperspace to make certain features and machines available, or for you to continue to use Paperspace.
You may be requested for some degree of verification for multiple reasons, and this is to prevent abuse of Paperspace service and to continue to give our customers the best experience.
This means that you may be asked for photo ID to verify your purchase of a subscription, contact information, and/or more information about how you plan to use Paperspace. Paperspace will never ask you for your credit card number over email. Please do not send us photos of your credit card or your full credit card number!
Once verification is requested, we ask that you please provide the requested information within 24 hours to maintain access to your account. Paperspace reserves the right to decline services to users who do not verify their accounts.