In some cases, we will ask you to tell us a little more about your use of Paperspace to make certain features and machine types available or for you to continue to use Paperspace.
You may be requested for some degree of verification for multiple reasons. This is to prevent abuse of Paperspace service and continue to give our customers the best experience.
This means that you may be asked for a photo ID to verify your purchase of a subscription, contact information, and or more information about how you plan to use Paperspace. Paperspace will never ask you for your credit card number over email. Please do not send us photos of your credit card or your entire credit card number!
Once verification is requested, we ask that you please provide the requested information within 24 hours to maintain access to your account. Paperspace reserves the right to decline services to users who do not verify their accounts.