In This Article
- Virtual Machine Billing Overview
- The Subscription: Monthly Access & Storage Fee
- Invoicing: When, What, and How
- Creating and Deactivating A Virtual Machine
- Changing Subscription Type
- Switching from Hourly to Monthly
- Switching from Monthly to Hourly
- Upgrading Storage
- Switching Between Instance Types
- Other Considerations
Virtual Machine Billing Overview
Each Paperspace Core Virtual Machine (VM) is a recurring Subscription, either Monthly or Hourly. This article is designed to help you fully understand how Core VMs are billed, including the difference between these Subscription types, and much more.
The Subscription: Monthly Access & Storage Fee
Every Paperspace VM is billed a monthly access fee until it is deactivated / deleted (click here for guidance on deactivating a VM).
Note: Subscriptions are based on the calendar month. This means if you do not wish to continue your subscription, you must cancel it before midnight (UTC) on the 1st of the following month.
- For Hourly Subscriptions, Access & Storage are one and the same. For example, if you create a machine with 50GB storage, you will be invoiced $5 each month for this Storage, which also includes Access & upkeep, until you deactivate the VM. This fee is assessed regardless of machine utilization.
- For Monthly Subscriptions, a flat-rate Access Fee is billed each month until the VM is deactivated; the VM could be left running 24/7 but will still be billed at this flat rate. 50GB, a $5 value, is included in the price (more can be added at additional cost - see the last bullet point for a link to more info).
- Each VM hardware type has its own Hourly and its own Monthly price. Visit our Machine Pricing article for full details.
- Storage prices vary by size, starting at 50GB for $5/month. Visit our Storage Pricing article for full details.
Invoicing: When, What, and How
Invoicing begins at Midnight (UTC) on the 1st of each month for all accounts, available for viewing in the Paperspace Console.
Note: For Hourly Subscription VMs, invoices will fully populate within 48-72 hours. This means you may not see a total calculation of hours right away. If a couple days have passed and you still do not see utilization, or if you have a question regarding what the invoice says, please contact support.
Invoices reflect monthly subscription fee charges for the month ahead; specifically, Hourly Subscription Access & Storage fees and/or Monthly Subscription flat-rate fees.
Hourly Subscription utilization is also reflected for the prior month, as well as add-ons (such as Public IP Addresses, Snapshots, and Templates).
Users can opt into receiving an email notification when their invoice is paid, which includes a link to this month's invoice, by navigating to the Billing section of the Console UI and toggling this switch:
Links to all prior invoices are also available in the Console UI dropdown, which looks like this:
Clicking on an item from the dropdown will open a new window to your invoice URL, which has an option to download the invoice in PDF form as well as to print it.
Note: If you deactivate an Hourly Subscription VM but had it on during the month, your next invoice will reflect this utilization and will be the last invoice this VM appears on.
Creating and Deactivating A Virtual Machine
The billing behavior differs slightly based on whether you have an Hourly or Monthly Subscription VM. We outline below what this looks like by subscription type.
Creating an Hourly Subscription VM
There is no up-front transaction to create an Hourly VM. On next month's invoice, the first one your new VM will appear on, you will be billed a prorated amount of the storage fee for the month in which it was created + the full storage fee for the month ahead.
You create a $10/mo Hourly VM half-way through May. On the next month's invoice, which would occur June 1st, your invoice would reflect a $5 charge for having the VM through half of May, in addition to $10 to cover the whole month of June.
IMPORTANT: Your new machine will turn on once it is created! If you are not planning to use it right away, please make sure to turn it OFF in the Paperspace console to avoid unintentional billing.
Note: If your account is new, or has not established a billing history with Paperspace, you may notice an Authorization Hold transaction on your card when trying to create an Hourly Subscription VM. This is in place to ensure accounts will be able to fund their account, regardless of available account credit. Visit Credit Card FAQs for more information.
Deactivating an Hourly VM
When you deactivate an Hourly Subscription VM, it will disappear from your Console UI. At this time, your account immediately gets prorated Access & Storage Fee credit for however many days remain in the month. This credit goes toward the following invoice, or a VM(s) created before the following invoice, whichever comes first.
If you were to deactivate a $10/mo VM precisely halfway through a given month, your account would receive $5 credit.
Creating a Monthly Subscription VM
For Monthly Subscriptions, your account is debited the full flat-rate monthly fee. If you have account credit available (from a promo code or customer service), the fee will deduct first from this. If you do not have credit, or it is not enough to cover the full cost, your payment source is charged.
On the following month's invoice, your VM will appear as a line item. You may notice that the total billed for this VM, on its 1st invoice, is less than the full Subscription Fee, for both Hourly and/or Monthly Subscription types. That's because we prorate your Access & Storage fee to reflect how long it actually existed in its first month, since you would have paid up-front the full monthly fee.
For each subsequent invoice, you will be billed the actual full Access & Storage Fee and, for Hourly Subscriptions, the prior month's utilization.
Deactivating a Monthly VM
Upon deactivating a Monthly Subscription VM, your account does not receive any prorated credit. This is because Monthly Subscriptions are intended to provide access for the entire calendar month and offer the option to keep using them (for the remainder of said month) if deactivated before invoicing.
Changing Subscription Type
You can change your VM Subscription type from Hourly to Monthly and vice versa. You can also upgrade storage capacity.
Note: once storage capacity has been upgraded, it cannot be downgraded
- "Standard" non-Dedicated GPU Instances (Air, Standard, Advanced, and Pro) can be changed among themselves. The same is true for C-Class VMs.
- Dedicated GPU Instances (P4000, P5000, P6000, and V100) can not be changed among themselves.
- Upgrades are made in the Console by navigating to a machine's settings page and clicking Upgrade:
Switching from Hourly to Monthly
You may want to switch from Hourly to Monthly if you need to leave your VM running all or most of the time.
Upon this change, your billing will be adjusted immediately in our database as follows:
- The VM is debited for any Hourly usage up to the moment you switched
- The VM is also debited a prorated amount of the Monthly Subscription Fee, reflective of however many days remain in the calendar month
- At invoicing (midnight UTC on the 1st of the next month), those two debits apply, and you will also be charged the Monthly Subscription Fee for the month ahead
If you switched from Hourly to Monthly in February, your March 1 invoice would be reflective of your hours used in February until the switch, a prorated amount of the Monthly Subscription Fee for the rest of February, and the full Monthly Subscription Fee for the month of March.
Switching from Monthly to Hourly
Important: switching from monthly to hourly does NOT give your account any prorated credit. It is best to avoid doing this until the very end of a given month, provided you are planning to keep the VM into next month but are not planning to use it as much.
On your next invoice, you'll be charged the monthly storage fee and any hours used after the upgrade (at the hourly rate for your VM's GPU type).
Upgrading your Storage subscription can be performed in the Console. Your Paperspace account is debited a prorated amount for the remainder of the month for the increase in price between storage rates. Storage cannot be downgraded.
This upgrade will be reflected in the next monthly invoice.
Switching Between Instance Types
Air, Standard, Advanced, and Pro machines, as well as C-class machines, are the only instance types that can be upgraded among themselves.
If you switch a Monthly Subscription VM, your billing is adjusted so your next invoice will reflect the price difference (as credit or debit, depending on the change).
If you switch an Hourly Subscription VM, your machine will begin billing your hours at the new usage rate immediately and reflect this change on your next invoice.
- The 1st invoice, after creating or upgrading a machine, can be a little confusing due to the calculations that go into this change, which are outlined above under the "Creating A Virtual Machine" section. Feel free to open a support ticket if you need additional clarification on your particular invoice.
- Prorated credit for any machine deactivation or upgrade is not transferrable or refundable.
- Features like auto-shutdown are provided to mitigate the accidental run time of VMs. If you're relying on this feature, please make sure you meet all the criteria described in this article. Paperspace does not offer refunds for accidental machine runtime.