Let's begin by defining what Ping is; it is the measure of latency, or better said, how quickly data is sent and returned to a computer. For a gamer, this may be the biggest showstopper to their gameplay.
If you intend to use our platform for gaming, we'd like to provide you a guide to lowering the ping on your network and ultimately reducing the video lag.
Your internet speed will affect ping above all else. We recommend an internet speed of at least 15 Mbps. In addition, internet speed may be affected by how much data a network is handling, how many users are connected, and the type of connection your computer uses to connect to the internet. As an example, a Wi-Fi connection may not be as speedy as an Ethernet one.
Reasons why Ping could be high and could lower ping be better?
A lower ping is best because it means less lag, turning into a smoother gaming and streaming experience. While a higher ping means a longer lag, indicating a network issue or a slow connection.
Some of the reasons that may cause a high ping might be:
- A computer that hasn't been updated or that needs to be cleaned.
- A router that may be old or need a firmware update.
- The Caches on the router or modem when they're full.
- A game's settings.
- The number of devices connected to the network.
- Other programs or applications using the internet in the background.
Now, if you're wondering what's a good ping, we could say that any value below 100 ms is a good ping. However, if you're an everyday gamer, you may strive for something less than 50 ms.
To test the ping on your computer, you can check our guide on our Help Center by heading to this link.
How can ping be improved?
Optimizing your internet connection is the first step towards a better ping. Also, making sure that your computer is updated and clean will impact lag positively.
Step 1: Computer maintenance and clean-up
Make sure that your OS and drivers are up to date. Also, eliminate any software that you're not using and run an antivirus. Last, empty your internet and DNS cache.
Ensure that your cabling is up to date, as your Ethernet cables may need some upgrading.
Step 2: Check your Router/Modem setup
Your router/modem is what keeps you connected to the internet, and they deserve some maintenance as well.
- Shut down your modem/router for five minutes and then power it back on.
- Make sure the router is placed in an open space and that it doesn't get too hot.
- Clear your modem/router's cache.
- Update the modem/router's firmware.
Step 3: Check your Internet speed
For this step, you can follow this Help Center article. Bear in mind that internet speeds may vary depending on several factors. It's a good idea to perform this test several times a day. If you notice issues with the speed, it's recommended to contact your Internet Service Provider.